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The terms that apply when you book and receive a treatment at Saifaro Beauty.
Last updated: October 2026
By booking and receiving a treatment at Saifaro Beauty, at our Plumpton or Penrith studios or through our mobile service, you agree to these terms and to our booking policy.
You confirm that the information you provide is true and complete to the best of your knowledge, including your contact details and any health information.
Our treatments involve products applied to the scalp, hair and skin. You agree to tell us about any allergies, sensitivities, medical conditions, medication or pregnancy that may affect your treatment.
Head spa treatments are wellness treatments and are not a substitute for medical advice. Results such as scalp comfort and hair condition vary from person to person.
Facials aim to improve the condition of your skin, but results vary with skin type, health and lifestyle. Some treatments may cause temporary redness, mild sensitivity or breakouts as part of the skin’s natural response. You agree to follow the aftercare advice provided by your therapist.
To the extent permitted by law, Saifaro Beauty and its staff are not liable for allergic reactions, irritation or other reactions arising from conditions or information that were not disclosed to us. Nothing in these terms excludes rights you have under the Australian Consumer Law.
We may ask to take photos or videos during or after your treatment for our website or social media. We will only use images of you with your consent, and you can say no at any time.
All deposits are non-refundable. One reschedule is allowed with at least 48 hours’ notice. Further changes or late notice may result in a fee or loss of booking.
If an equipment issue or emergency means we must cancel your appointment, any upfront payment will be fully refunded or moved to a new booking of your choice.
Completed treatments are non-refundable. If you are unhappy with your experience, please tell us straight away so we can do our best to resolve it.
We may refuse treatment to anyone displaying inappropriate behaviour, under the influence of drugs or alcohol, or showing signs of a contagious condition.
We may update these terms from time to time. The version on this page applies to bookings made after the date shown above.
Policies
Questions? Email contact@saifarobeauty.com.
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