Your safety comes first. Some health conditions mean we need to adjust a treatment, so please read this before you book and tell us about anything that applies to you.
Most head spa treatments are safe during pregnancy and many facials can be adapted. Please check with your healthcare provider first and let us know so we can avoid certain products and techniques.
Tell us when booking
Allergies & sensitivities
Our treatments use products on the scalp, hair and skin. Tell us about any allergies or sensitivities so we can choose suitable products.
Tell us when booking
Medical conditions & injuries
Let us know about any medical conditions or injuries ahead of time. We may adjust or, if needed, decline a treatment for your safety.
Tell us when booking
Skin concerns & medications
For facials, tell us about ongoing skin concerns or medications, and avoid exfoliating for 2–3 days before your appointment.
Please reschedule
Feeling unwell or contagious
For everyone’s safety, please reschedule if you have signs of a contagious condition. One reschedule is allowed with at least 48 hours’ notice.
Good to know
All hair & skin types welcome
Our head spa suits all hair and scalp types, and HydraFacials are suitable for all skin types, including sensitive skin.
Before your appointment
How to prepare
Head spa
Come with unwashed hair — it helps us read your scalp
Remove jewellery
Skip heavy styling afterwards so the products keep working
Facial
Come with clean skin
Avoid exfoliating for 2–3 days before
Avoid make-up for 6–12 hours afterwards
Still unsure?
Talk to us before you book
If you’re not sure whether a treatment is right for you, send us a message and we’ll talk it through. Our certified male and female therapists are happy to help.