Repair Requests
Electric recline, basin drainage or steamer faults — we'll help you arrange a technician visit or mail-in repair.
Genuine Spare Parts
Basins, headrests, motors and steamer heads for every model we sell — sourced and fitted by our team.
Typical Turnaround
Most Sydney metro repairs are completed within 5–7 business days once we've assessed the issue.
How It Works
Booking A Repair Or Parts Order
1. Tell Us What's Wrong
Message or call our support team with your equipment model and a description of the issue.
2. We Confirm A Plan
We confirm whether it's a technician visit, mail-in repair, or spare parts order — with a timeline and cost.
3. We Get You Back Running
Technician visit, mail-in repair, or genuine parts — dispatched or fitted so your room is back in service.
Ready To Book A Service?
Send us your equipment model and the issue you're seeing. Our team replies within one business day with next steps.
+61 444 504 556 · academy@saifarobeauty.com
Genuine Parts & Servicing For
Every Model We Sell
Head Spa Beds
Portable Head Spa Units
Scalp Steamers
Treatment Trolleys